Ordering and value
Do I need to be an EmpoweredFIT member?
No. Everyone is welcome to order meal prep or visit either café. You can collect your order without a gym membership.
How much does meal prep cost?
Our current meal prices are 5–7 qualifying meals at £6.00 each; 8–9 qualifying meals at £5.75 each; 10+ qualifying meals at £5.50 each. The price for your meal quantity applies to every qualifying meal in that order. Drinks, sweet treats and extra portions are priced separately. See the meal-pricing table.
What is the minimum order?
The minimum is 5 qualifying meals or breakfasts. You can mix them however you like. Extras and drinks do not count towards that minimum.
Can I mix meals and breakfasts or order the same meal twice?
Yes. Mix any qualifying meals and breakfasts, or choose several of the same favourite. The basket counts qualifying products and applies the appropriate meal price automatically.
Do drinks, protein balls, cheesecakes and extra portions count towards meal prices?
No. They are additional items with their own prices. They do not count towards the meal minimum or the meal-quantity discount. The basket shows your food and extras total before payment.
Can I use a discount code?
Enter your code in the basket and apply it before paying. One valid code can be used per order, subject to that code’s conditions. Check the updated total; an eligible code is applied after meal-quantity pricing. See the order terms for details.
Do I have to subscribe, or can I place a one-off order?
A one-off order is available. For eligible baskets, you can also choose a weekly or fortnightly repeat order. The first basket is charged at checkout; the complete saved basket receives 10% off from the second collection. Your payment schedule and collection details are shown before you confirm. A code used for the first basket does not carry over or combine with the repeat saving.
Can I skip or cancel a repeat order?
Use the secure management link in your repeat-order emails to review the next collection, skip it, move it to a later available slot or cancel future repeats before the displayed cutoff. Cancelling future repeats does not cancel an order already paid for. See repeat-order terms.
Collection and visits
Where and when can I collect my order?
Liverpool: 23 Carruthers Street, L3 6BY, every day; weekdays 8am–8:30pm and weekends 9am–4pm. Wirral: Unit 2, Arrowe Commercial Park, Arrowe Brook Lane, CH49 1AB, Saturday and Sunday 9am–4pm and Monday 8am–8:30pm. Choose your site and an available slot in the basket. Closures may affect availability.
How far ahead do I need to order?
Allow at least 24 hours before collection. The basket shows the earliest available slot for your selected café and any later dates you can book.
Can I collect after the café has closed?
Yes, if you booked an available meal-prep collection slot. Café opening hours and collection hours are different. If the café is closed, go to gym reception, press the call button and give the name on your booking.
Can someone else collect for me?
Yes. Give them your confirmation email and the name on the booking so the team can find the correct order. They should collect from the café and time slot selected in your order.
What if I am late, or need to change or cancel my order?
Contact the team as soon as possible at empoweredeatsuk@gmail.com or through EmpoweredEATS Instagram. Changes depend on whether preparation has started. The team will confirm what is possible; see our order terms.
Do you deliver?
We currently offer collection from Liverpool and Wirral. Delivery is not available to book.
Can I eat in, bring my dog or visit without ordering meal prep?
Yes. Both cafés welcome members and non-members for sit-in food or takeaway, and dogs are welcome. On-site parking and customer Wi-Fi are available. Café menus are separate from online meal prep, so prices and availability can differ. Check the Liverpool or Wirral page before visiting.
Food and nutrition
Who prepares the meals?
Our qualified chefs prepare your food fresh to order. Our team includes a chef trained in a Michelin-starred kitchen. Ingredients and portions are weighed to support consistent servings and nutrition estimates.
Where can I find calories, protein and other nutrition information?
Each product card shows nutrition, with more details under “Ingredients, allergens & care”. Check the stated basis: some products show nutrition per meal or portion, while protein balls show it per ball. The basket nutrition summary accounts for the quantities and extras you choose. Nutrition values are estimates; natural ingredient and preparation variation can affect them.
Can I add extra protein or other portions?
Eligible meals show their available extras, such as chicken, egg, rice or pasta. Each extra has its own price and nutrition information. Your basket updates the total and nutrition when you change the extras.
Which meals suit vegetarian, vegan or other dietary needs?
Check the ingredients and allergens on each current product. Café choices and the meal-prep range are different, and a product name alone does not confirm suitability. Contact us before ordering if you need help with a particular diet.
What if I have a food allergy?
Read the individual product’s ingredient and allergen details and the label on your food. If anything is unclear, or you need information about preparation and cross-contact, ask the team at empoweredeatsuk@gmail.com before ordering. Search results and dietary keywords are not an allergy-safety filter.
How can I choose meals to suit my calorie target?
Our calorie calculator gives a starting estimate. Use it alongside the current product nutrition and basket totals to choose a mix that works for you. It is a planning tool, not personalised medical or dietary advice.
Storage and reheating
How should I store my meals, and how long do they last?
Keep your food refrigerated and follow the storage instructions and use-by date on each product’s label. Products can have different requirements, so there is no single shelf life for the whole menu. Ask the team if a label is missing or unclear.
Can I freeze my meals?
Check the individual product’s freezing and thawing instructions before freezing it. Suitability can vary between meals, drinks and sweet treats. If the label does not say, contact the team rather than assuming the same instructions apply to everything.
How do I reheat my food?
Follow the instructions on the individual product label, including whether it is intended to be eaten hot or cold. Different meals and portion sizes can need different preparation, so use the instructions supplied with that product.
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